TERMS OF SERVICE

OVERVIEW

Welcome to GleamPet! The terms “we,” “us,” and “our” refer to GleamPet. GleamPet operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our customer, with a curated shopping experience (the “Services”). GleamPet is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNTS

By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province of residence and that you have given us permission to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, we may require you to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, colors and product appearance may vary from what is displayed on your screen due to differences in the type of device you use and its settings and configuration.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or exactly match the content displayed or presented in our online store.

All product descriptions are subject to change at any time without notice. We reserve the final right to interpret product descriptions. We also reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. GleamPet reserves the right, at its sole discretion, to accept or reject your order for any reason or without providing a reason. Your order is not accepted until GleamPet confirms its acceptance. We must receive and process your payment before accepting your order.

Please review your order carefully before submitting it. Once an order has been accepted, GleamPet may be unable to accommodate cancellation requests.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Purchased products may only be returned or exchanged in accordance with our Refund Policy [link].

You represent and warrant that products purchased from us are intended solely for your personal or household use and not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The final price of a product or service will be the price displayed when you place your order and will be stated in your order confirmation email. Unless expressly stated otherwise, published prices exclude taxes, shipping charges, handling fees, customs duties, and import charges.

Prices displayed in our online store may differ from prices offered in physical stores, third-party online stores, or other retail locations. We may occasionally offer promotions relating to the Services. Such promotions may affect pricing and may be governed by separate terms and conditions. If the terms of a promotion conflict with these Terms, the promotional terms will apply.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card number, and credit card expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

1. The credit card information you provide is true, correct, and complete;

2. You are legally authorized to use the credit card for the purchase;

3. Charges incurred by you will be honored by your credit card provider; and

4. You will pay all charges at the published prices, including any applicable shipping charges, handling fees, and taxes.

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our reasonable control. Once a product has been delivered to the shipping carrier, ownership of and risk of loss for the product pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

The Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by GleamPet, its affiliates, or its licensors and are protected by United States and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material made available through the Services.

Except as expressly provided in these Terms, nothing herein grants or should be interpreted as granting you any license or other right under any patent, trademark, copyright, or other intellectual property right belonging to GleamPet, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. GleamPet reserves all rights not expressly granted under these Terms.

The GleamPet name, logo, product and service names, designs, and slogans are trademarks of GleamPet or its affiliates or licensors. You may not use these trademarks without GleamPet’s prior written permission.

The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services are the trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS

You may be provided with access to tools supplied by third parties as part of the Services. We do not monitor or control these tools and have no ability to intervene in their operation.

You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis, without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through this website is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms under which the relevant third-party providers make those tools available.

We may also provide new features through the Services in the future, including new tools and resources. Such new features will be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials or links to websites provided or operated by third parties, including embedded third-party features.

We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access third-party materials or websites, you do so entirely at your own risk.

We are not liable for any harm, damage, or loss arising from your access to a third-party website or your purchase or use of any products, services, resources, or content available through a third-party website.

Please carefully review the policies and practices of third parties and ensure that you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

[Note to merchants: This section accurately describes Shopify’s relationship with your store and should not be deleted or modified.]

GleamPet is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are conducted directly between you and GleamPet.

By using the Services, you acknowledge and agree that Shopify is not responsible for any transaction between you and GleamPet, including any injury, damage, or loss resulting from products or services purchased through our store.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions with GleamPet.

SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is governed by our Privacy Policy, which you can review here [link]. Certain personal information may also be governed by Shopify’s Privacy Policy, which you can review here.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transferred to and shared with Shopify and third parties located in countries or regions outside your country of residence in order to provide the Services to you.

Please review our Privacy Policy [link] for further information about how we, Shopify, and our partners use your personal information.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial purposes.

For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.

You represent and warrant that:

1. You own or have obtained all rights necessary to submit the Feedback;

2. You have disclosed any compensation or incentive received in connection with submitting the Feedback; and

3. Your Feedback complies with these Terms.

We are under no obligation to:

1. Maintain any Feedback in confidence;

2. Pay compensation for any Feedback; or

3. Respond to any Feedback.

We have the right, but not the obligation, to monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, infringing upon any party’s intellectual property rights, or in violation of these Terms of Service.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material or any computer virus or other malicious software that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or any third party regarding the source of any Feedback. You are solely responsible for the Feedback you submit and its accuracy. We accept no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Information made available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after you have submitted an order.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not directly or indirectly access or use the Services:

1. For any unlawful or malicious purpose;

2. To violate any international, federal, provincial, state, or local law, regulation, rule, or ordinance;

3. To infringe or violate our intellectual property rights or the intellectual property rights of others;

4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person;

5. To transmit false or misleading information;

6. To send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms;

7. To transmit or cause the transmission of any advertising or promotional material, including junk mail, chain letters, spam, or any similar solicitation;

8. To impersonate or attempt to impersonate another person or entity; or

9. To engage in any other conduct that restricts or prevents another person from using or enjoying the Services or that, in our judgment, may harm GleamPet, Shopify, or users of the Services or expose any of them to liability.

You also agree not to:

1. Upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services;

2. Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;

3. Collect or track the personal information of others;

4. Spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise deceive or interfere with the Services;

5. Use any robot, web crawler, scraping tool, data collection or extraction tool, automated device or process, artificial intelligence tool, including agentic artificial intelligence, or any automated or manual method to access the Services; or

6. Interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures used by us to restrict access to the Services.

If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

SECTION 14 — AGENTS

14.1

This Section, the “Agent Terms,” applies if you use, permit, enable, or cause an Agent to be deployed to access, use, or interact with any of the Services.

An “Agent” means any software or service that takes autonomous or semi-autonomous actions on behalf of, or at the direction of, a person or entity and that may act on behalf of a person or use a person’s device without direct supervision.

14.2

An Agent may not access, use, or interact with the Services unless it clearly identifies itself at all times and operates strictly in accordance with Section 14.4 below.

In addition, an Agent may not access, use, or interact with any of the Services after we have requested that the Agent stop doing so.

14.3

We may use technical measures or other methods to restrict an Agent’s access to, use of, or interaction with the Services.

14.4

An Agent must:

1. Identify all HTTP/HTTPS requests as originating from an Agent and disclose the Agent’s name by including the following in the request’s user-agent string: “Agent/[Agent Name]”;

2. Not conceal or obscure the fact that any access, use, or interaction originates from an Agent, including by:

   • Imitating human behavior or interaction patterns; or

   • Completing or circumventing CAPTCHAs or other measures designed to distinguish computer use from human use;

3. Truthfully answer any question or prompt intended to determine whether an interaction originates from a human or a computer; and

4. Not circumvent or otherwise evade any measure intended to prevent, restrict, modify, or control an Agent’s access to, use of, or interaction with the Services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at any time and at our sole discretion without prior notice. You will remain responsible for all amounts due up to and including the date of termination.

The following provisions will survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, should survive termination.

SECTION 16 — DISCLAIMERS

Information provided through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is entirely at your own risk. We disclaim all liability arising from reliance placed on such information by you, any other visitor to the Services, or any person who may become aware of its contents.

Unless otherwise expressly stated by GleamPet, the Services and all products made available through the Services are provided on an “as is” and “as available” basis without any representations, warranties, or conditions of any kind, either express or implied.

This includes, without limitation, implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Certain jurisdictions limit or do not permit the exclusion of implied warranties or other warranties. Accordingly, some of the above disclaimers may not apply to you.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, GleamPet, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates, shall not be liable under any circumstances for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, including negligence, strict liability, or otherwise.

This limitation applies to any liability arising from your use of the Services or any products purchased through the Services, as well as any other claim related to your use of the Services or any product. It includes, without limitation, errors or omissions in any content and any loss or damage arising from the use of any content or product posted, transmitted, or otherwise made available through the Services, even if we have been advised of the possibility of such damages.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless GleamPet, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising from or relating to:

1. Your breach of these Terms of Service or any document incorporated herein by reference;

2. Your violation of any law or third-party right; or

3. Your access to or use of the Services.

We will notify you of any indemnifiable claim. However, a failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by that failure.

We may control the defense and settlement of such a claim at your expense, including selecting legal counsel. However, we will not agree to any settlement requiring you to assume a non-monetary obligation without your consent, which may not be unreasonably withheld.

You agree to cooperate in the defense of any indemnifiable claim, including by providing relevant documents.

SECTION 19 — SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms of Service, and that determination will not affect the validity or enforceability of any remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or relating to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services.

They supersede all prior or contemporaneous oral or written agreements, communications, and proposals between you and us, including any previous version of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted delegation, transfer, or assignment without such consent will be null and void.

We may transfer, assign, or delegate these Terms and any of our rights or obligations without your consent or notice.

SECTION 22 — GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services to you shall be governed by and construed in accordance with the laws applicable in the jurisdiction where GleamPet is headquartered.

You and GleamPet agree to submit to the jurisdiction and personal jurisdiction of the federal and state or regional courts located in that jurisdiction.

SECTION 23 — HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the meaning or interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to periodically review our website for changes. We will notify you of any material changes to these Terms as required by applicable law. Such changes will take effect on the date specified in the notice.

Your continued use of or access to the Services after any changes to these Terms of Service are posted constitutes your acceptance of those changes.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Email: gleampet@outlook.com

Our contact information is:

GleamPet
Email: gleampet@outlook.com